FAQ

About payment

Q.Please tell me the payment method.

A.We currently accept credit card payments.
If you would like to pay by bank transfer, please contact us using the inquiry form.

Q. How much does shipping cost?

A.It will be free nationwide nationwide.

Cancellation/refund/exchange

Q.What should I do if the product is wrong or damaged?

A.We will accept returns and exchanges. Please contact us from the inquiry form.

Q.Can I cancel or return the product?

A.We do not accept cancellation after purchase.
We will accept returns if we can confirm that the product is dirty, wrong size, incorrect product, etc. after delivery.
Please contact us from the inquiry form.

Q.Can you ship overseas?

A. We are planning to do so sequentially.

Q. I made an inquiry, but I haven't received a response.

A. We will respond to your email inquiries in order during our business hours. It takes about 2-3 days for us to reply and reply.We do not respond outside business hours.

Normal business
09:00-17:00 (excluding Saturdays, Sundays, and holidays)


Excuse me, but if you are in a hurry, please call the number below.

TEL: 03-3623-1158
Reception hours: 09:00-17:00

Closed: Saturdays, Sundays and public holidays